Sales Conditions 2020-02-05T13:17:38+00:00

Sales Conditions

IoT-Light srl, Italian company with head office in 16161 Genova, Piazza Fulceri Paolucci Calboli 1, telefax +39.049.8791002 – e-mail info@iot-light.eu (“IoT-Light”), sales electronic and electromechanical components, it being expressly pointed out that in no case IoT-Light shall be considered as the producer of the electronic and electromechanical components sold. Any and all the contractual relations with IoT-Light shall be governed by the following conditions whose purpose, pursuant to article 1341 of the Italian Civil Code, is to equally regulate any and all the contracts with IoT-Light. These “general conditions” shall be considered as entered into force, singularly and as a whole, when the Client subscribes for acceptance these general conditions or whenever the Client places an order, of which these general conditions are an integral and essential part. In no event shall any general conditions of any nature inserted and/or specified in the Client’s forms and/or in other documents sent to IoT-Light by the Client, and/or of which IoT-Light srl was made aware in any manner whatsoever, apply to this agreement and/or to any other supply of products by IoT-Light. The Client, as a consequence thereof, accepts IoT-Light general conditions, included those provided by article 1341, II comma of the Italian Civil Code, and expressly waives to any of his conditions of purchase, singularly and as a whole. Any further change and/or amendment related to specific aspects of this general conditions shall be binding and valid only if accepted in writing by IoT-Light.

1.1. Orders. All and any order of the Client shall be in writing, submitted by fax or e-mail, at IoT-Light office in Genova, Piazza Fulceri Paolucci Calboli 1. The Contract shall be considered as entered into force in the moment in which the order, duly filled in each part, is received by IoT-Light. It is expressly agreed that IoT-Light, at its own discretion, could refuse the order by giving notice of the refusal to the Client within 5 (five) days as of the receipt of the relevant order. The order confirmation sent by IoT-Light will in no case postpone the moment of conclusion of the contract, which is expressly fixed in the moment in which the Client sends the order to IoT-Light by writing. As a consequence thereof, after the receipt of the order, IoT-Light shall be free to perform the contract without any further communication and/or confirmation, being the contract effective in the moment in which the Client places the order, as provided before. IoT-Light shall inform the Client in writing of any modification. In this case, the contract shall enter into force only upon transmission of written acceptance of the said modification by the Client. Any order cancellation and/or contract termination notice shall be transmitted in writing to IoT-Light and shall be considered as refused, unless expressly authorized in writing by IoT-Light within 5 days as of its receipt, except what is provided by paragraph 6 (returned goods) of these general conditions. The minimum accepted value of each order is € 250,00 (Euro two hundred and fifty).

1.2. Offers. Offers shall be effective for a period of 30 (thirty ) calendar days as of their receipt by the Client, unless otherwise provided. After expiration of the said term without prorogation by IoT-Light, the offer shall be deemed as revoked and, in any case, no effective. Any and all the terms and conditions of the offer shall be binding for the Client (such as, without limiting the generality of the foregoing, quantity, prices, discounts, exchange rate, terms of payment, technical specifications and details) and shall be considered accepted without reservation upon transmission of the order, according to paragraph 1 of these general conditions.

1.3. Place of execution of the contract. In order to determine the place of execution of the contract, the head office of IoT-Light is in Genova, Piazza Fulceri Paolucci Calboli 1. To all intent and purposes of art. 1182 (Place of conclusion of the contract) and 1510 (place of delivery) of the Italian Civil Code, the place of delivery of the products shall in any case be at IoT-Light premises in Genova, Piazza Fulceri Paolucci Calboli 1, unless otherwise specified in writing by IoT-Light.

2.1. Delivery. The terms of delivery of the products shall refer to the date in which the products are in IoT-Light premises in Genova, Piazza Fulceri Paolucci Calboli 1, at the Client’s disposal. In case of unascertained products, the goods shall be considered ascertained in the moment in which they are at disposal of IoT-Light, by delivery at this latter’s warehouse, and as a consequence thereof, at the Client’s disposal, except for what is provided under the following paragraph 7.1 (retention of title). The Client, except for what is provided under the following paragraph 2.2 (shipment), shall collect the products in the moment in which they are at its disposal in IoT-Light warehouse, according to the terms set forth in the offer or according to the instructions given by IoT-Light at the moment of the delivery. If the Client delays the collection of the products, IoT-Light, without prejudice of any other claim for damages, shall apply a penalty of Euro 100,00 (one hundred) for any week of delay, as a consideration for the use of IoT-Light spaces. Any request concerning a postponement of the date of collection shall be transmitted in writing to IoT-Light at least 10 (ten) days before the date of collection indicated in the offer and/or in the order and shall be considered as refused, unless expressly authorized in writing by IoT-Light within 3 (three) days as of their receipt. The terms of delivery shall always be considered as roughly set forth and in no case shall they be deemed as of essence. In case of delay in the delivery of the Products caused by a fortuitous event, force majeure or other causes not depending on IoT-Light’s willful misconduct and/or gross negligence, the Client shall not be entitled to claim a compensation for damages, nor to ask for the termination of the agreement and/or the reduction of the price.

 

2.2. Shipment. The products are sold Ex Works IoT-Light head office, unless agreed in writing that IoT-Light provides transportation and delivery of the products. Pursuant to article 1510, comma 2, of the Italian Civil Code, if the parties agree a place of delivery different from IoT-Light’s premises, IoT-Light shall fulfill such obligation by putting the products at disposal of the haulier chosen by the Client. The Client shall bear all the shipment expenses. In the absence of precise instructions by the Client, IoT-Light will carry out shipment at its own discretion, using the means considered most suitable, being it clear that in any case the shipment will be at the Client’s risk and expenses.

2.3. Payment. The price of the Products shall be paid by the Client as per the terms and ways of payment specified in the offer. The Client shall pay according to the agreed terms even in case of late delivery, for whatever reason not depending on IoT-Light, or in case of damage or loss occurred during the shipment of the products pursuant to paragraph 2.2. The Client shall pay even if the products are lately or not collected by the Client, without prejudice to the penalty due for late collection according to paragraph 2.1 above. Should the Client fail to timely pay the products, IoT-Light shall be entitled to cancel or suspend the delivery of the products, also on the basis of other contractual relationship, pursuant and according to articles 1460 e 1461 of the Italian Civil Code. Pursuant to art. 1186 of the Italian Civil Code, in case of payment by installments, IoT-Light expressly reserves the right to claim the full payment of the outstanding credit whenever the Client fails to timely pay or reduces its guarantees or does not provide the guarantees agreed. Pursuant to article 1382 of the Italian Civil Code, in any case of non-fulfillment or delay, IoT-Light shall be entitled to a penalty in the amount of 1/20 of the value of the supply for any week of delay, without prejudice to IoT-Light’s right to claim default interest, legal fees and any other claim for further damages.

3.1. Termination clause. Pursuant to article 1456 of the Italian Civil Code, should the Client fail to pay the products according to the terms agreed, IoT-Light will be entitled to forthwith terminate the contract.

4.1. SCOPE OF APPLICATION.

IoT-Light S.r.L., hereby grants exclusively the following guarantee, for the products and the periods specified therein

  • All strip led products with nominal power < 15W/mt.  and dimmer/converter under SELV (<56V DC)
    • 5 Years (at a maximum burning time of 4,000 hours per year)
    • 5 Years (at a maximum burning time of 4,000 hours per year and a maximum of 10 switching cycles per day)
  • All strip led products with nominal power> 15 W / mt and dimmer/rele higer selv (>56V DC)
    • 3 Years (at a maximum burning time of 4,000 hours per year and a maximum of 10 switching cycles per day)

4.1.2. Guarantee beneficiaries are exclusively entrepreneurs within the meaning of art. 2082 of the Italian Civil Code who have purchased a guarantee product after february 1st 2020 and during the effective period of these Guarantee Conditions within Countries of the European Union (“Guarantee Territory”) provided that the purchase was made for commercial purposes or purposes of self-employed occupational activity (e.g. commercial use, commercial resale or commercial installation at third parties).
One guarantee case regarding the same guarantee product can only be asserted once by one guarantee beneficiary in the sales chain.

4.2. SUBJECT OF THE GUARANTEE.

4.2.1. IoT-Light S.r.L. guarantees, in accordance with the provisions of these guarantee conditions, that the respective guarantee product is free from manufacturing and material defects.

4.2.2. The guarantee shall exclusively apply to the original guarantee product delivered in its packaging and original accessories included in the original packaging (if any). The guarantee does not include used products and any included batteries or accumulators.

4.2.3. A guarantee claim shall only be valid if the guarantee product at all times has been operated within the permissible specifications according to the product data sheet and has been installed, put into operation and utilized in accordance with the installation and operating instructions.

4.2.4. The guarantee period commences on the date of purchase by the guarantee beneficiary.

4.3. EXCLUSIONS OF THE GUARANTEE CLAIM.

Guarantee claims shall especially, without limitation, be excluded in the following cases:

a) merely negligible and insignificant damage or defects of the guarantee product;

b) expiration of the usual lifetime of the guarantee product and/or product-related usual reduction in luminous flux of the guarantee product within manufacturer specifications;

c) product-related usual changes in light color of the guarantee product;

d) natural wear and tear of the guarantee product;

e) improper or unsuitable use of the guarantee product, damage or defects caused by the guarantee beneficiary or by a third party;

f) operation of the guarantee product in inadmissible or inappropriate operating environments (e.g. excessive humidity, heat, cold or dust or corrosive environments, exceeding of permissible temperature limits, switching cycle sorvoltage values or due to deficient supply network quality);

g) insofar as the guarantee product has been modified, repaired or used in combination with products or software without IoT-Light’s prior express written consent;

h) unforeseeable events of force majeure outside of the sphere of influence of IoT-Light for which IoT-Light is not responsible.

4.4. GUARANTEE BENEFIT.

4.4.1. The guarantee benefit shall be granted to the guarantee beneficiary to the extent that

a) a manufacturing or material defect has occurred within the guarantee period and the other claim prerequisites are fulfilled,

b) there are no grounds for exclusion as per art. 3 and

c) the guarantee beneficiary has duly asserted the guarantee claim.

To assert a guarantee claim, the guarantee beneficiary must submit the following to IoT-Light before expiration of the guarantee period:
(i) complaint containing at least the following information:
– Company name / first name, last name and postal address of the guarantee beneficiary;
– product details of the guarantee product (product name, product number / product identity code (IC), purchased quantity, claimed quantity);
– reason for complaint;

(ii) a copy of the original invoice for the guarantee product.

The processing of the guarantee claim and the granting of the guarantee benefit will be carried out by IoT-Light.
Submission must be in writing by registered letter with acknowledgment of receipt to IoT-Light. Submission by e-mail, Internet, telephone or fax is not possible.

4.4.2. In each guarantee case, IoT-Light – Iot Light reserves the right to demand the return of the defective guarantee product. In this case, the defective guarantee product must be returned in full, sufficiently stamped and in break-proof packaging by post.

4.4.3. The guarantee benefit consists exclusively in the provision of a replacement product free of charge.

4.4.4. In case of replacement delivery, IoT-Light reserves the right to provide a different equivalent replacement product of the same kind the features, specifications and design of which may differ from the guarantee product. The replacement product will exclusively be shipped within the Guarantee Territory.

4.4.5. Not included in the guarantee claim and the guarantee benefit are in particular, without limitation, the following:

a) repair of the guarantee product;

b) reimbursement of the costs of returning the defective guarantee product;

c) reimbursement of installation, dismantling, transport, labor, planning, project management or material costs or costs of fault tracing;

d) other claims for damages or reimbursement of expenses (e.g. for transport or consequential damages or lost profit).

4.6. IoT-Light reserves the right to examine the validity of the guarantee claim in each guarantee case.

4.4.7. Unless there are technical problems of special difficulty, the guarantee beneficiary will usually receive the guarantee benefit within one month after the guarantee claim has been duly asserted.

4.4.8. The granting of the guarantee benefit does not extend or renew the original guarantee period.

4.5. APPLICABLE LAW, PLACE OF JURISDICTION

5.5.1. These Guarantee Conditions shall exclusively be governed by the Italian law under exclusion of the UN sales law (CISG) and the provisions of international private law.

5.5.2. The exclusive place of jurisdiction for any and all disputes arising from or in connection with these Guarantee Conditions shall be Genova, Italy.

4.6. CHANGING OF THE GUARANTEE CONDITIONS.

IoT-Light reserves the right to change or amend these Guarantee Conditions, at any time in its sole discretion with effect for the future.

5.1. Warranty. Pursuant to art. 1490 of the Italian Civil Code, IoT-Light guarantees that the Products will be free from vices and defects, IoT-Light guarantees the correct functioning of the products sold under the terms provided by art. 1512 of the Italian Civil Code.

5.2. Claims/complaints – loss of warranty. Subject to the loss of warranty, the Client shall notify to IoT-Light any vices and/or defects of the product regarding quantity, kind and type within and not later than 8 (eight) days as of the date of the actual delivery. Any complaint regarding the quality of the products shall be notified to IoT-Light in writing within and not later than 8 (eight) days as of the date of the relevant discovery. The Client shall notify in writing, at the head office of IoT-Light, any vices and/or defects found within and not later than 8 (eight) days as of the date of the relevant discovery, pursuant to article 1495 of the Italian Civil Code. Subject to the loss of warranty, the Client shall in any case refrain from any repair, alteration and/or modification of the products. IoT-Light shall no consider claims regarding modified and/or altered products. Subject to refusal and/or loss of warranty, the complaint shall indicate the traceability code and/or all the details of the delivery note. In no event shall any vices and/or defects of the Products give the Client the right to suspend the relevant payments. Any claim and/or complaint regarding a lot of product does not exempt the Client from the obligation to collect the other products within the terms and conditions outlined in the order. The Client expressly undertakes to verify the conformity of the Product, carrying out any preliminary test that should be required, before the product being implemented or used in the Client’s manufacturing process, even assembled with other components, unless the above said tests alter and/or modify the product. As a consequence thereof, IoT-Light shall in no case be liable for any damage suffered by the Client for vices/defects/lack of conformity that could have been discovered through the above mentioned tests.

5.3. Loss of warranty period. Without prejudice to the provisions set forth in articles 1495 and 1497 of the Italian Civil Code, IoT-Light guarantees that the products will be free from vices and defects in materials and workmanship for a period of 12 (twelve) months as of the date of the relevant delivery, according to paragraphs 2.1 and 2.2 above. IoT-Light shall in no case be liable for any damage, direct or indirect, and it is expressly excluded any compensation for vices/defects/lack of conformity of the products. It is also expressly excluded any refund of the costs for whatever reason sustained by the Client, such as, without limiting the generality of the foregoing costs sustained for after-sale service, replacement of components, clients’ assistance, costs for recall actions, materials’ selection, replacement of entire batches, without prejudice for IoT-Light to authorize in writing one or more of the previous activities, agreeing from time to time the cost allocation.

6.1. Returns. Any return of products shall be previously authorized in writing by IoT-Light. The products shall be returned to IoT-Light at the Client’s expenses; the delivery note and packaging shall indicate all the details of IoT-Light’s authorization. The returned goods shall be accepted only if returned in their original packaging, suitably wrapped and in perfect condition. If the return has not been caused by IoT-Light, the refund will be deducted of the 10% of the amount invoiced as consideration for the administrative costs.

7.1. Retention of title. Pursuant to article. 1523 of the Italian Civil Code, IoT-Light shall be the sole owner of the products until the date of their full payment. Should the Client fail to pay at least one installment, IoT-Light shall be entitled to reclaim the product. Pursuant to article 1523 of the Italian Code, the Client shall bear all the risks related to the loss and/or damage of the products since the moment of their delivery.

 

7.2. Amendments to the data in the catalogue. IoT-Light expressly reserves the right to make all and any amendments deemed necessary for the purpose of improving the products and the project. The drawings and the photographs in the catalogue are merely descriptive and not binding. Further details and updates are at the client’s disposal on the website https://www.iot-light.eu/

8.1. Trademarks and logos. The Client shall refrain from using any trademark or logo belonging to IoT-Light, unless previously expressly authorized in writing by this latter. In any case, the Client expressly undertakes to respect any laws and/or rules related to the use of trademarks and logos.

8.2. Reproduction of the catalogue. Any reproduction, total or partial, of the catalogue is strictly forbidden, unless expressly authorized in writing by IoT-Light.

9.1. Jurisdiction. All disputes arising out of or relating to the Agreement and/or to the supply of Products shall be exclusively submitted to and settled by the Court of Genova, Italy.

IoT-Light’s general conditions of sale are subject to vary and be amended. The last version will be the one published on the website www.iot-light.eu

COOKIE POLICY

To help us improve your browsing experience on this website, IoT-Light places some cookies on your computer. Last updated: 15 November 2013.

EU and Italian legislation require us to communicate how we use cookies. IoT-Light has created this page to explain our use of cookies.

Protecting your privacy and explaining how we use your data in a transparent manner is very important to us. The purpose of this page is to keep you informed and allow you to use our website with peace of mind.

This IoT-Light Cookie Policy describes the different types of cookies that may be used for our company-owned site (hereinafter referred to as “Site”. We control this site and it is from this site that you are accessing this Cookie Policy which explains how to manage cookies.

This Cookie Policy is subject to change. Please read the “Last updated” caption at the top of this page to find out when our Cookie Policy was last revised. Any changes to this Policy will come into effect as soon as it is published on the Site or via the same.

WHAT IS A COOKIE?

Cookies are small text files saved on your computer or mobile device. They are commonly used to make internet sites work or operate more efficiently. This is possible because the sites are able to read and write files of this kind, enabling them to recognise you and remember important information that will make your use of the website easier (e.g. remembering your preferred settings).

WHICH COOKIES DO WE USE?

The following is a list of the different types of cookies that may be used for the Site. Please note that if the information collected via cookies is considered personal information, the provisions of the Privacy Policy are applied to supplement this Cookie Policy.

Essential cookies.

The cookies defined as essential are indispensable for the Site’s functioning and allow you to browse and use the services and options. Without them, the Site would not be able to function as well as we would like and certain client-requested services or options could not be made available.

Cookie type Description How to manage the cookie
Session Session cookies are used to retain the application status. Change your browser settings to accept or reject them.
Load balancing These types of cookies are used to distribute traffic and lighten server load. Change your browser settings to accept or reject them.
User identification Identification cookies are used to ensure that only the users themselves can view their personal information. Change your browser settings to accept or reject them.
Security Security cookies are used for checks and data security protection checks. Change your browser settings to accept or reject them.

Preference setting cookies.

These types of cookies collect information regarding your choices and preferences. They also allow us to remember the language and other local settings, and also customise the Site accordingly.

Cookie type Description How to manage the cookie
Language The language cookies are used to store the language selected by the user and display the correct options. Change your browser settings to accept or reject them.
Geolocation It stores the user’s approximate address (city, county, postcode). This information is obtained from the IP address, in order to be able to automatically select the right country and also display local suppliers and adverts. Change your browser settings to accept or reject them.
Mobile device If the user views the Site from a mobile device, the cookie detects that the main site has been selected (and therefore that the device is Flash-enabled), instead of the non-Flash version. Change your browser settings to accept or reject them.
Reference site The reference site is recorded to better understand the user’s preferences. Change your browser settings to accept or reject them.
Last visit and activity Records the date of the last visit, last activity and other information in order to update users on the changes made after the last visit and better understand the user’s preferences. Change your browser settings to accept or reject them.
Recently viewed video The date and title of a recently viewed video are recorded in order to better understand the user’s preferences. Change your browser settings to accept or reject them.
Flash Cookies Flash cookies are used to enable audio and video content playback. Change your browser settings to accept or reject them.
Page history The page history cookies are used to keep a track of the sequence of pages visited by the user. If the user receives an error message whilst visiting the Site, the information is saved in a log file containing reports of errors and resolutions. Change your browser settings to accept or reject them.

Social plugin tracking cookies. 

These are cookies used to track social media users (and non-users) for market analysis and product development purposes.

Cookie type Description How to manage the cookie
Facebook Cookies used to track Facebook users (or non-users) for market analysis and product development purposes. Change your browser settings to accept or reject them.
Twitter Cookies used to track Twitter users (or non-users) for market analysis and product development purposes. Change your browser settings to accept or reject them.

Analytical cookies. 

The statistical analysis cookies collect information on how you use the Site and allow us to improve its functionality. For example, the analytical cookies enable us to find out the most visited Site pages, help us record any difficulties encountered whilst using the site and help us to understand whether our advertising is effective or not. This obtained information is useful for understanding how the site is generally used, instead of focusing on individual users. This internet site uses Google Analytics, a web analytics service provided by a third-party company (Google). Goole installs the cookies described in the above table in order to help us analyse how this Site is used. The information generated by the cookies is transmitted to Google via your browser and stored on servers in the United States and other countries. Google will process this information for us in order to evaluate your use of this Website, by compiling activity reports and providing other activity-related services on the Site and the internet. The IP address obtained via Google Analytics, will not be grouped with the other types of data held by Google. You can choose to disable or block Google cookies by selecting the appropriate settings from your browser. However by doing this, you may not be able to use all of the Site’s functions. You can download and install the Google Analytics opt-out browser add-on from this link: http://tools.google.com/dlpage/gaoptout.

Cookie type Description How to manage the cookie
Advertising Displays personalised ad content for behavioural and target profiles. Change your browser settings to accept or reject them.
Market analysis Carries out market analysis. Change your browser settings to accept or reject them.
Campaigns/promotions Evaluates campaign effectiveness. Change your browser settings to accept or reject them.
Market analysis Detects computer fraud. Change your browser settings to accept or reject them.

HOW ARE THIRD-PARTY COOKIES USED ON OUR SITE?

  • Advertising
  • User identification
  • As indicated in the above table.
  • The cookies may be proprietary or third-party cookies, i.e. activated by IoT-Light and/or its affiliates, or activated by the operators of other websites. This site uses both proprietary and third-party cookies.
  • The Site may contain direct links to third-party websites; clicking on these links may result in third-party cookies being saved on your computer or other device. As we do not manage any of the third-party cookies used for these purposes, we recommend checking the website of the third-party operator to clarify its cookie practices and control systems, before clicking on this Site’s link.

HOW ARE THE COOKIES MANAGED?

In addition to the abovementioned alternatives, you can refuse, accept or remove cookies from the Site at any time by activating the settings or accessing them on your browser.  The information on the procedures to follow in order to enable, disable or remove cookies is available from the website of your internet browser provider, and can be accessed from your help screen. You can also consult this link http://www.allaboutcookies.org/manage-cookies/index.html for information on the most popular browsers. Warning: Disabling or removing cookies may prevent some of the Site’s features from being used correctly.

If you decide to delete all the cookies downloaded from sites you have already visited, the links to download three useful programmes for this purpose are provided below:

http://www.lavasoftusa.com/products/ad-aware_se_personal.php, http://www.spybot.info/en/download/index.html,

http://www.webroot.com/consumer/products/spysweeper/.

IP ADDRESS

An IP address is a unique number that identifies a computer or internet-enabled device. As a general rule, a web server automatically collects the IP addresses and uses them to manage the site. IP addresses are usually used in conjunction with cookies for the purpose of “remembering” computers and other devices used to access this Site.  This Site uses IP addresses in conjunction with Cookies.